As a benefits broker, you’re constantly thinking about ways to strengthen your relationships with clients to build long-lasting loyalty. Providing the solutions that matter most to People Teams can demonstrate that you understand their needs while providing exceptional value and customer service.
When it comes to leave of absence management, your clients are spending way too much time on administrative tasks and tracking, are nervous about compliance risks, and need a solution that not only alleviates their burdens but also provides real ROI to their organizations.
Here’s how Benefits Brokers can build trust and be a client savior by offering a leave management solution like Tilt:
Administrative relief
Tilt’s platform gives your client’s leave management support at scale without having to lift a finger. When your client has an employee needing to take a leave of absence, they log into Tilt where all the information and guidance they need to have a successful leave journey awaits them. All of the paperwork, education, communication, and frantic Google leave law research all get taken off your client’s plate. To put it simply, we automate your client’s least favorite to-dos all while giving them complete visibility into each leave through easy-to-use dashboards.
Even better, our in-house legal and compliance team ensures that our platform is always current with the latest leave laws, meaning your clients can rest easy knowing they’re compliant, and their employees have a trusted resource should any leave law questions arise throughout the journey.
Here’s what one of our customers says about the administrative relief TIlt provides. It’s the kind of support that will have your clients singing your praises for providing them:
“We really feel we can leave our leaves in the hands of Tilt and they will manage from start to return. We spend way less time tracking down and determining FMLA eligibility and what is needed for a leave. I imagine anywhere between 8-10 hours a week have been saved when we transitioned to Tilt, which has been the biggest benefit to our time management goals.” – Erica Bernal, Sr. Benefits Manager @ Pie Insurance
Return on investment
Relieving administrative burdens and alleviating compliance anxiety is a great way to win big in the eyes of your clients, but if it’s not economical the conversation isn’t going to get very far. There is real tangible ROI on the hours saved by freeing up People Teams to do more meaningful work, but Tilt also provides ROI in the following ways on top of that:
- Improve retention: A negative leave experience can lead to an increase in employee turnover and a decrease in employee productivity and engagement. Tilt can make it so your clients are reducing the costs associated with replacing employees who don’t return after a mismanaged leave of absence (more on this here).
- Capitalize on state benefits programs: Tilt makes it easy for employees to file for state benefits ensuring that your clients are swooping in on state-funded programs meant to help offset salary costs for employees on leave. Tilt is the only solution that can provide empathetic support for employees at scale so that your clients don’t have to (more info on this here).
- Avoiding lawsuits: Leave law compliance is massively important to your clients, and above all the other headaches associated with what they need to do to manage a leave, having the leave law experts at Tilt running the show means that costly legal fees and lawsuits over mismanaged leave will be a thing of the past.
Payroll clarity: When your client is managing leaves either through a carrier or manually, payroll inconsistencies can be extremely costly. People Teams need to be mindful of salary increases while employees are on leave, or even start and end dates shifting based on initial leave dates needing to be adjusted (say, for an earlier-than-expected pregnancy). Tilt’s platform gives payroll a window into each leave, and our automated pay adjustments ensure their people are getting paid exactly what their owed:
“Week one, Tilt saved us tons of money by figuring out an overpayment issue with one of our leaves. It left quite the impression!” – Becca Derrico, HR Generalist @ Booster
Win big with Tilt
People Teams turn to Benefits Brokers to provide them with the guidance and tools that they need to be successful in their operations. For Brokers to establish a high level of trust and long-term relationships with their clients, they need to reliably provide administrative relief while proving to leadership there is a bottom-line return on the investments. You can provide all this and more with Tilt.
About Tilt
Tilt is leading the charge in all things leave of absence management through easy-to-use tech and human touch. Since 2017, our proprietary platform and Empathy Warriors have been helping customers make leave not suck by eliminating administrative burdens, keeping companies compliant, and providing a truly positive and supportive leave of absence experience for their people.
