The Best Leave Tracker To Ensure Employees Never Miss Key Dates

When an employee requests a leave of absence it can stir up a variety of emotions for HR and People Ops pros. There’s empathy for the employee trying to navigate a potentially difficult or significant (or both) life event outside of the office. There’s uncertainty around keeping your organization compliant throughout the process and adhering to the latest leave of absence laws. There’s the dread of all the administrative tasks you’ve got in front of you as you support, monitor, and track their journey from start to re-boarding.

On top of that, timeliness is a critical factor. Let’s take FMLA for example. Employees are responsible for notifying their employer and adhering to deadlines associated with FMLA leave, such as providing a 30-day notice for anticipated leave and submitting a completed medical certification within 15 calendar days of your request. However, it is equally crucial for employers to understand their own notice obligations concerning FMLA leave, the order in which these notices must be issued, and their respective deadlines.

To continue on the FMLA example, if you determine an employee is eligible for FMLA leave, you must provide the employee with notice of their FMLA rights and responsibilities at the same time that the Notice of Eligibility is provided.

Why Manual Tracking Misses the Mark for Leaves of Absence

Let’s say you’re operating in the great state of Colorado and you’re supporting your first employee leave request that involves the new Colorado FAMLI program. You’ve gone through the process of looking up the employee’s demographic data, you’ve determined they’re FMLA eligible, you’ve sent out the notice within 5 days, the employee has met the deadline for providing a medical certification…now what?

Well the FAMLI program states: 

“Eligible individuals can start receiving benefits beginning in 2024, and will use My FAMLI+ to submit their applications. A claimant can open a planned FAMLI Leave of any kind 30 days prior to the first date of the absence and up to 30 days after an absence. FAMLI benefits will never be issued before the first date of absence and will often be issued in arrears, going back to the first date of absence. 

If you have a planned absence due to a scheduled surgery or the birth of a child, you can file your claim in advance.”

Aside from needing to know all of the details of the program itself, i.e. how much pay your employee is entitled to and job protection lengths, you also need to make sure they’re submitting their application to the Colorado FAMLI program, and doing so on time. Failure to do so could result in a lack of benefit coverage and could impact your employee’s life negatively.

If you’re manually tracking leaves in a spreadsheet, or relying on an insurance carrier to navigate these state programs for you, you’re running a major risk of important dates your employees need to hit falling through the cracks. 

Regulations and requirements differ from state to state, so between familiarizing yourself with the ever-changing laws, to sending deadline reminders and verifying completion, the entire process becomes an administrative dumpster fire when you don’t have tools or systems that automate the process for you.

How Automating Your Leave Tracking Saves Time and Ensures Compliance

The best solution for tracking leaves of absence will automate the entire process and provide you and your employees with all of the information needed to hit key deadlines. It should do this while ensuring compliance with the latest federal, state, and local leave law regulations, and set all parties involved for a successful leave journey.

Tilt’s leave of absence technology automates the FMLA eligibility determination process by syncing directly with your HRIS and delivering a comprehensive, personalized leave plan for every employee you have taking a leave.

Personalized & Comprehensive Leave Plans

Tilt’s platform automatically provides your eligible employees with their FMLA rights and responsibilities, lays out every program they need to apply for and by when, allows for direct and secure file uploads, tracks the progress of their pre-leave, on-leave, and return-to-work journey, and provides reminders for important upcoming deadline dates.

If a deadline is approaching and your employee still hasn’t completed a step, a dedicated, 1-1 human (AKA our Leave Success Managers, AKA our Empathy Warriors) reaches out to them directly to both remind them and underscore the significance of meeting the deadline. Our Leave Success Managers will even work directly with states and all carriers should any involvement be required.

Every leave in your organization is updated in real-time in your HR dashboard. This way you have a window into the status of your employees’ leaves at any given time. No more updating spreadsheets. No more calling your carrier to check your employee’s status only to reach a call center or a robo-operator.

Leaves are a human experience, and Tilt has cracked the code on how to give leave some love while providing HR and People Ops teams with an automated tracking system that removes all your previous pain points.

HR Dashboard for Total Leave Visibility

How Leave Law Expertise Puts Legal & Compliance at Ease

Tracking leaves is about more than keeping tabs of when an employee is on leave and plans to return from leave. Though while we’re on the subject Tilt makes that easy too…

Real-Time Leave Maps

Accurate tracking of your leave is required by law, so should your organization run into an issue where an audit is required, unless you have Tilt you’re likely putting a lot of faith in the accuracy of a manually uploaded spreadsheet.

Tilt knows all of this of course because we have a team of in-house leave law experts who nerd out on all things leave. Does that make us a little weird? Maybe, but your C-suite and L&C teams will never be more thankful for a team of nerds ensuring you stay compliant in the ever-changing world of leave.

We recommend bookmarking this page for our quarterly Leave Law Reports so you can always stay in the know right along with us. 

Another fun fact about leaves is that they’re a bit like snowflakes in the sense that if you aren’t prepared it can be a very cold experience and no two are the same. A leave of absence can take unexpected twists and turns that can be confusing, scary, and daunting for an employee or someone in HR to wrap their head around.

Tilt’s leave law experts support our Tilters so should the most unexpected scenario arise, you can rest assured that you’re being guided by the brightest leave law minds out there and that any important dates that might shift for any reason will still be met.

Trust Tilt to Tackle Leave Tracking

The mountain of to-dos on your plate isn’t going to magically disappear, but with Tilt, you can take one massive administrative headache off the top to have it look more like a molehill. Tilt guides and supports your employees throughout their leave journey, automatically tracking their progress, and ensuring key deadlines are hit. Say no to more spreadsheets. Say no more confusion. Say yes more love for leave!

About Tilt

Tilt is leading the charge in all things leave of absence management through easy-to-use tech and human touch. Since 2017, our proprietary platform and Empathy Warriors have been helping customers make leave not suck by eliminating administrative burdens, keeping companies compliant, and providing a truly positive and supportive leave of absence experience for their people.

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How to Manage Employees Who Aren’t Hitting Their LOA Deadlines

If you’re like most People Ops pros out there it seems like your laundry list is growing its own laundry list. A People Ops laundry list is like an organizational scavenger hunt, but instead of searching for hidden treasures, you’re on a quest to untangle communication knots, iron out employee relations, sort through benefits and policies, cleanse compliance stains, press your People Ops programs forward, fold and organize training initiatives, and mend the fabric of company culture. 

Firmly entrenched at the bottom of your hamper of happiness, right underneath explaining for the 4th time why it’s not okay to microwave fish in the break room, is navigating leave of absence management. 

More specifically, the communication conundrum of coordinating with employees who are navigating the complex world of leave, frequently for the first time. Employees can’t always be counted on to come through with the cordial completion of paperwork, and that can have a confounding effect on them, and your organization, in numerous ways.

Why Are Employees Missing LOA Deadlines?

In order to effectively manage employees who aren’t hitting their LOA deadlines, it’s helpful to identify the root causes behind why employees are missing LOA deadlines in the first place. This involves a thorough examination of all potential factors that may be influencing their ability to complete the required tasks.

These factors can range from personal challenges, workload issues, or communication gaps either between the employee and their manager or with your People Ops team. By understanding these underlying issues, your team can tailor systemic solutions that also address the specific needs of individuals, fostering a supportive work environment.

How to Help Employees Hit Their Deadlines

As a People Ops leader, process perfection is ever-elusive, but that are a few elements you can implement when it comes to ensuring your employees aren’t experiencing any delays in their leave of absence journey.

An Open-Dialogue Framework: Consider implementing a framework to encourage open dialogue when it comes to leaves of absence. Allow employees to express concerns and obstacles they face during leave periods so you can identify areas that may need clarity or extra attention from your team. 

This proactive approach not only helps in resolving immediate challenges like delays in filing paperwork but also contributes to long-term employee satisfaction and improved overall performance.

Set and Communicate Clear Expectations: Setting clear expectations is paramount in your efforts to manage employees’ LOA deadlines. Articulate precise guidelines, outlining the importance of meeting leave-of-absence timelines and the impact on the overall workflow. Clarity on expectations helps employees understand their responsibilities during leave periods and enables better planning. 

Providing accessible resources and support systems will also help ensure that employees have the tools necessary to fulfill their obligations. By establishing transparent guidelines, you create a foundation for accountability, reducing the likelihood of missed deadlines and contributing to a more organized and efficient work environment.

Policy Review and Adjustments: Regular policy reviews and adjustments are essential for effective LOA management. Proactively assessing your organization’s existing leave policies, ensuring they align with the company’s goals and values. 

This includes evaluating the feasibility and clarity of guidelines regarding leave-specific deadlines. By staying attuned to organizational changes and employee feedback, you can make informed adjustments to your policies, creating a system for success that is both realistic and supportive. 

Your adaptability to policy shifts and doubling down on clarity not only promotes compliance with legal standards but also reflects a commitment to fostering an inclusive work environment. Your policies should evolve to meet the dynamic needs of your workforce, the details of which should be easy to access and comprehend.

The Consequences of an Employee Missing LOA Deadlines

The consequences of missing Leave of Absence (LOA) deadlines are multifaceted. Firstly, employees may find that their approved leave duration is subject to modification, or extension, based on your company’s policies. A missed LOA deadline might also prompt a reassessment of the original leave approval, potentially leading to adjustments to the leave period. This could impact the employee’s ability to take the planned time off as initially agreed upon.

Financial implications are also noteworthy, as missing LOA deadlines can result in payroll adjustments. Delays in processing paid time off or modifications can disrupt an employee’s financial planning in their time of need.

Your organization might also be susceptible to significant work disruptions. Well-planned LOAs help ensure a seamless transition in the workflow, and deviations from these timelines can lead to unexpected gaps in productivity. Additionally, failure to adhere to compliance requirements related to leaves of absence may result in legal or regulatory issues for the organization.

The Value of a Streamlined Leave Management Process

People Ops laundry lists have a habit of spiraling out of control. When it comes to leave of absence management, having a consistent, streamlined process with clear communication will help ensure that when employees have leave of absence deadlines to hit, they have the information and support they need to do so.

Evaluating your leave policies, as well as your LOA management processes, will allow you to identify opportunities to shore up deficiencies and make sure that deadlines are met, employees are taken care of, and operations run smoothly.

About Tilt

Tilt is leading the charge in all things leave of absence management through easy-to-use tech and human touch. Since 2017, our proprietary platform and Empathy Warriors have been helping customers make leave not suck by eliminating administrative burdens, keeping companies compliant, and providing a truly positive and supportive leave of absence experience for their people.

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What To Do When Employees Miss Important Leave of Absence Deadlines

Like juggling porcelain dolphin figurines or realizing halfway through dinner that your date is related to your ex, managing an employee leave of absence is a delicate affair. On one hand, you want to deliver empathy and support and the grace to manage what’s transpiring in their personal lives, but on the other hand, there are important steps and requirements that can be time-sensitive and have ramifications on a successful leave of absence.

The Consequences of Missing LOA Deadlines

When life is cruising right along according to plan it can still be overwhelming to cross all the t’s and dot all the lower-case j’s of adulting. When life requires a leave of absence from work, it tends to take your normal to-do lists, put them in a blender, and in some cases blow them up entirely.

This becomes critical in nature as a successful and supported leave of absence requires quite a few t’s to be crossed and lower-case j’s to be dotted right when life is going a bit cray. When an employee misses deadlines for submitting FMLA or parental leave paperwork, for example, there can be several consequences, which may vary depending on your company’s specific policies and the specific circumstances of the leave. Here are some potential consequences an employee may face:

Delay or Denial of Leave: Missing deadlines may result in a delay in the approval and processing of the leave request. In some cases, you, as the employer, might even deny the leave if the paperwork is not submitted within the specified timeframe.

Loss of Job Protection: If FMLA eligible, timely submission of FMLA paperwork is crucial for securing job protection during the leave period. If your employee fails to submit the required documentation on time, they may risk losing the job protection provided by the FMLA.

Loss of Pay or Benefits: Failure to submit paperwork on time may result in a delay in the commencement of leave, leading to a loss of pay or benefits during the period when the leave was intended to start.

Impact on Co-workers and Operations: If an employee’s leave is not properly planned and documented, it can disrupt your operational workflow and create challenges for co-workers who may need to cover the absent employee’s responsibilities. This can impact overall operations and team productivity.

Ineligibility for Certain Benefits: Some benefits, such as short-term disability or other company-provided benefits, may be contingent on proper documentation and adherence to leave policies. Failure to submit paperwork on time may result in the employee being ineligible for certain benefits.

How Employers Can Ensure Leave of Absence Deadlines are Met

Now that we’ve covered why hitting LOA deadlines is important, let’s discuss how you can better ensure those deadlines aren’t missed and what to do if they are. Frequent, proactive, and productive communication will be the major themes here. 

Here are some steps that you can consider:

Communicate Clearly and Promptly: If an employee has yet to submit their required paperwork, reach out to the employee as soon as possible to remind them of the upcoming deadline. Have them verify that they understand when the deadline is and the consequences of missing the deadline. Underscore the importance of timely submission of leave paperwork and the impact it may have on the organization’s processes as well as payroll.

Tilt tip: Learning about payroll impacts tends to be a big motivator.

Understand the Reason: Communication isn’t always about telling. Sometimes it’s about asking. If paperwork has been delayed or a deadline missed, inquire about the reason for the delay in paperwork submission. There might be personal or work-related issues that are hindering the process.

Provide Assistance: Remember the blender analogy up top? Well there’s a good chance your employees want to submit their leave paperwork, but when you learn more about their situation, you should consider stepping in and helping out. 

Offer assistance or guidance to the employee if they are facing challenges in completing the paperwork. This may include explaining the process, providing necessary forms, or offering support in gathering required documentation. This not only helps them meet their deadlines, but improves employee satisfaction in the process as they’ll get a stronger sense that their employer has their back in a time of need.

Document the Situation: As with most things leave-of-absence-related, documentation is your friend. Document your communication with the employee requesting leave, and any agreements you may have reached with them. This documentation can be important for reference if the issue persists or if there are further complications.

Policy Reminder: Remind the employee of your policies regarding leave of absence and deadlines. Reinforce the importance of adhering to these policies for the smooth operation of the organization.

Escalate if Necessary: If your employee continues to miss deadlines, and the situation is impacting operations, you may need to escalate the matter to higher management or follow any escalation procedures outlined in your organization’s policies.

Review and Improve Processes: After resolving the immediate issue, review your leave request and approval processes to identify any areas for improvement. This may include clarifying communication, simplifying procedures, or providing additional training.

The Purpose of a Leave of Absence Deadline Process

When addressing missed deadlines for employee leave of absence paperwork, adopting a constructive and collaborative approach is paramount. The objective is not merely punitive; rather, it involves fostering a positive and communicative work environment. By understanding the reasons behind the missed deadline, you can tailor your response to the specific circumstances, acknowledging that employees may face personal or work-related challenges.

Open communication is the cornerstone of resolving leave-related issues. Encouraging employees to express their reasons for the delay enables you to provide targeted assistance, whether it be clarification of procedures, additional resources, or guidance through the paperwork process. A supportive atmosphere, where employees feel comfortable seeking help, not only mitigates the immediate issue but also contributes to long-term employee satisfaction and engagement.

Furthermore, collaboration between People Ops and the employee is crucial. Setting new, realistic deadlines in consultation with the employee ensures a commitment that both parties can uphold. This collaborative effort reinforces a sense of shared responsibility and accountability. Ultimately, a constructive and collaborative approach transforms a potential setback into an opportunity for mutual growth, emphasizing the importance of understanding and teamwork within the organizational framework.

About Tilt

Tilt is leading the charge in all things leave of absence management through easy-to-use tech and human touch. Since 2017, our proprietary platform and Empathy Warriors have been helping customers make leave not suck by eliminating administrative burdens, keeping companies compliant, and providing a truly positive and supportive leave of absence experience for their people.

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