Challenge: As a growing organization scaled, managing leave manually inside of spreadsheets became increasingly difficult. For a Senior Benefits Manager, tracking leave requests took valuable time, added administrative complexity, and made it harder for her to support employees when it mattered most.
Solution: She partnered with Tilt to move away from her manual leave management to a centralized platform. With one system of record and a dedicated Leave Specialist supporting employees throughout their leave, this HR leader improved visibility, reduced administrative work, and built a leave management program that could scale alongside the business.
Results:
- Replaced spreadsheet-based leave tracking with a modern leave management platform
- Created a scalable leave process that could grow alongside the business
- Saved 8–10 hours per week previously spent managing leave
- Improved employee support with Tilt’s dedicated Leave Specialist
Continue reading to see how this HR leader moved beyond manual leave management to a centralized platform that gave her greater visibility, confidence, and more time to support her employees.
When Manual Leave Management Starts Holding HR Back
Like many HR leaders, this Sr. Benefits Manager relied on spreadsheets to keep track of employee leaves. It worked for a while, but as the company grew, so did the number of leave requests. Before long, the process that once felt manageable became increasingly difficult to maintain.
She knew her team needed a better way to manage leave. She shared, “We began looking for a leave management solution like Tilt because of time management issues, and tracking leaves on Google Sheets was no longer scalable with our growth.”
Managing leave manually requires HR teams to juggle employee requests, coordinate documentation, keep up with changing leave laws, and communicate with employees throughout their leave. As organizations grow, those responsibilities quickly become more time-consuming and difficult to manage through spreadsheets alone.
Getting Time Back Without Losing Visibility
For this Senior Benefits Manager, finding a leave management solution wasn’t just about replacing spreadsheets. She wanted to spend less time managing administrative tasks and more time supporting her employees.
After implementing Tilt, much of the manual work that once consumed her team’s time became part of a centralized leave management process.
“We really feel we can leave our leaves in the hands of Tilt and they will manage from start to return,” she added. “We spend way less time tracking down and determining eligibility and what is needed for a leave and I imagine anywhere between 8-10 hours a week have been saved when we transitioned to Tilt, which has been the biggest benefit to our time management goals.”
She also gained something just as valuable: confidence in knowing every leave could be managed from one place.
She loves that the company has “one system of record as a reliable resource for all of our leaves of absence,” giving her team greater visibility into every leave while reducing the need to manage information across multiple spreadsheets.
Creating a More Supportive Employee Leave Experience
Reducing administrative work was only part of what this HR leader wanted to accomplish.
She also wanted employees to feel supported throughout one of the most important moments in their lives. That meant giving them someone they could rely on throughout the leave process while allowing her team to stay informed without having to manage every interaction themselves.
“There are always WOW moments when we’re working with our Leave Specialist. She takes the time to clearly understand the needs of each of our leaves and will go out of her way to reach out to members who need further assistance.”
For her, knowing employees had a dedicated Leave Specialist provided confidence that they would receive personalized guidance throughout their leave while her team remained informed and involved when needed.
A Scalable Way for HR To Manage Leave
As organizations grow, manual leave management can quickly become difficult to maintain. What starts as a workable process often becomes an administrative burden that takes HR’s attention away from supporting employees and driving strategic initiatives.
For this HR leader, moving beyond manual leave management meant gaining a centralized system, greater visibility into every leave, and more time to focus on her people instead of paperwork.
Today, she has a leave management program that can grow alongside the organization while giving employees the personalized support they need throughout their leave journey. Instead of spending valuable time managing spreadsheets, this HR team can focus on creating a better leave experience for every employee who needs time away from work.
