It’s unclear if Queen was talking to People Ops leaders of the future when they sang, “I want it all, I want it all, I want it all, and I want it now,” but it sure does sound like someone frustrated from endlessly searching for an efficient way to effectively manage all types of employee leaves.
For far too long, HR and People Ops pros have been banking on suspect spreadsheets, insufficient carrier support, and solutions that help manage only a subset of the wide variety of leaves employees are entitled to at their organization. Without a one-stop shop for all leave types, the operational inefficiencies alone have them wanting to break free from the old way of managing leaves of absence.
Today’s HR leaders need a solution that does it all right out of the gate because to consistently meet your business objectives, anything else can, respectfully, bite the dust.
Perhaps it’s no surprise that today’s leaders aren’t turning to magic potions or telekinesis for leave-of-absence management support. Modern technology has the power to brew a cup of coffee by speaking it into existence, so it was only a matter of time before technology made an impact on the way organizations are able to support their employees in their times of need.
But just like the Zune and Laser Disc, not all technologies provide the same level of service to their users, and it’s important that your leave management solution actually makes your life easier by supporting and managing all types of leave for you and your employee population.
A modern software solution like Tilt eliminates your need to rely on spreadsheets, facilitates communication with carriers, and communicates with your employees throughout their entire leave journey, which we guide them through step by step. No matter the leave type. No matter the state. Tilt takes one of your most frustrating tasks off your plate and turns it into one of your most efficient operational engines.
Between personalized leave plans that educate and walk your employees through their leaves of absence, and our 1-1 human support team, Tilt takes all the administrative operations you used to have to deal with and streamlines it under one digital roof.
Supporting your employees is only one facet of effective leave management of course, and today’s HR and People Ops leaders need to know that every aspect of their leave management process is supported by technology. So what does effective leave management look like? Sounds like a great header for the next section…
Effective leave of absence management has to be:
Easy to use: This seems intuitive, but if you’re reading this there’s a good chance whatever solution you’re currently using to manage leaves (no judgment) doesn’t fit the “easy” description. Managing all leave types can be complicated if you don’t have the right solution, and if it’s complicated for you to manage, it will be complicated for your employees to experience. Tilt automates the most tedious to-dos for you and your people so that every leave is administered consistently while you don’t have to lift a finger.
Compliant: Easy leave management doesn’t do a whole lot of good if your solution is rife with compliance risks. Different leave types may have different federal, state or local regulations you need to abide by. Keeping up with evolving leave laws in states across the country for all leave types is understandably too much for most teams to manage. Tilt’s in-house team of leave law gurus ensure every leave is supported in accordance with the latest leave laws across the country. We even create these nifty leave law reports just to keep people in the know!
Secure: Leave management typically requires the handling of sensitive employee information. If you’re unsure of where important documents live on your desktop, or they’re hidden under a mountain of emails, you run the risk of said sensitive information being lost (which is not ideal in the event of an audit…) or leaked to the public. From SOC II compliance to data encryption to 2FA and SSO, Tilt’s platform has a beefy security backbone. This means when you upload important documents to Tilt, you can rest assured that your organization’s information is safe and remains safe. Learn more about our security measures here.
Supportive: Being easy to use is quite frankly table stakes when evaluating a leave of absence management solution, but where the rubber meets the road is how supporting the solution is for all leave types, even for the obscure leave types or the leaves that might go sideways for any number of reasons.
There are times when your employees need more than a 1-800 number or an AI Chatbot to guide them through a difficult leave. There are times when you need direct access to a human because your policies may have changed or you have a question on how to support a particular employee. Tilt’s Customer and Leave Success Managers (AKA Empathy Warriors) are the secret sauce to a holistic support system that allows your leave management operations to run smoothly.
Educational: A critical component of effective leave management is education. Expecting employees to know every detail about their rights and responsibilities, or the intricacies of a state benefit that just got introduced last month is a big ask, and it’s just as big of an ask to expect overstressed HR and People Ops teams to be experts. Tilt educated both employees and their managers on the details of their specific leave so that everyone is informed and on the same page throughout the leave. We even give managers best practices for keeping your organization out of legal hot water.
Payroll-focused: Having an effective leave management solution in place means that payroll problems are a thing of the past. Overpayments? Underpayments? WTF payments? All of that will be a thing of the past if you select the right leave management technology. Tilt’s platform breaks down payroll so you can see exactly what your employees are being paid, where the source is coming from, and how much your organization is required to pay for topping up. We do this automatically, in real-time, and even make any adjustments necessary should a parameter of the leave changes that impacts payroll after a pay period has closed.
Easy to Integrate: Having a leave management solution that can seamlessly take information to and from your HRIS is an operational lifesaver for any organization. Tilt’s file feed integration ensures that the data in our platform is current with your demographic data on record and gives you the peace of mind that you’re getting the most current snapshot of employee information while on leave. Tilt prioritizes the accuracy of our data by hooking up with your data at the source!
“Comprehensive” is sort of the theme here, but an effective leave management tool needs to do everything for you, and most importantly, actually do what it says it will do. It needs to manage all aspects of leave for you, and do so for any type of leave you may encounter. Only by supporting all aspects of all leaves types can you bring your operations into hyperdrive and support your people in the ways that matter most when they need it most.
Tilt is leading the charge in all things leave of absence management through easy-to-use tech and human touch. Since 2017, our proprietary platform and Empathy Warriors have been helping customers make leave not suck by eliminating administrative burdens, keeping companies compliant, and providing a truly positive and supportive leave of absence experience for their people.
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