If you were to play a word association game with your HR clients and had them list what comes to mind when they think of the phrase “leave of absence management,” here are some responses you might expect to hear:
“How dare you say those words to me?”
“My living nightmare”
“A dumpster fire floating down a flooded street”
“An administrative abomination”
“Is compliance ‘really’ important?”
“My bandwidth for that is too bandnarrow”
“There’s got to be a better way”
You get the idea.
HR and People Ops leaders unquestionably have the passion and desire to support their employees when a leave of absence request pops up, but what they’re lacking is the proper tool to effectively and efficiently administer all leaves and help employees navigate their journeys.
Having to facilitate a leave of absence with manual processes (looking at you, spreadsheets and email reminders), outdated systems (looking at you, state departments and insurance carriers) and evolving leave laws (looking at you, federal government and state departments once again for good measure), creates a tangled mess for People Ops teams to manage and employees to make sense of.
Fortunately, all your client’s leave of absence burdens can go the way of the dodo with one simple change.
Tilt’s leave management software takes what once was your client’s biggest headache and streamlines, automates, and simplifies the entire process for everyone involved. At Tilt, we hear things like, “Leave management is 10% of my workload, but 90% of my worry” from stressed-out and overworked HR teams. That’s of course before they implement Tilt in their life. Afterward, we hear things like:
Tilt makes administering leaves easy by automating manual processes like leave tracking and payroll and automated it, consolidating all leave data and sensitive information under one secure digital roof, creating personalized leave plans for every employee needing a leave, and providing 1-1 human support (Leave Success Managers AKA LSMs) for employees from the beginning of the leave through reintegration with the organization when the leave is complete.
Tilt’s LSMs will also work with your client’s employees to remind them of important upcoming filing dates, and should they have any issues navigating clunky and confusing state websites, our LSMs can help there too. We even work directly with your client’s carrier if there are any roadblocks to navigate.
As for data accuracy, with Tilt, there’s no more human error due to manual entries. Tilt’s technology pulls data directly from your client’s HRIS so all information is accurate in real-time.
Enough jibber jabber, here’s what it looks like:
Tilt’s easy-to-use platform provides employees with everything they need to know and do for a successful leave of absence journey.
A step-by-step checklist guides them along their leave path and should they need to upload documents, check out how much they’re getting paid (and from what source), submit for intermittent leave, or check their leave status on our visual leave map so there’s never any doubt about what benefits are applying to them at any given time throughout their leave.
As you can see below, it can get quite complicated to keep track of manually.
For employees, we’ve removed all confusion from the leave process entirely, and as a reminder, should a question arise (because leaves can be scary and confusing on their own), their LSM is at the ready to help them through it. But you don’t have to take this blog writer’s word for it, here’s what some employees of our customers have to say about our LSMs.
Imagine doing everything above manually while trying to maintain compliance and do everything else your clients have to do in their day-to-day. This is why your clients describe managing leaves as a dumpster fire.
Speaking of maintaining compliance, Tilt’s software and support team are backed by an in-house team of leave law experts to ensure that your clients and their employees are always acting in accordance with the latest laws and regulations. No really, we’re experts in this stuff. In fact we geek out on leave so much we develop leave law reports hoping other people want to geek out as much as we do.
Compliance, however, goes beyond just making sure the latest leave laws are being followed by employees. There are also tracking and file storage requirements on HR and People Ops pros that make the process even more burdensome for your clients.
Tilt solved that pain point as well by providing a holistic leave dashboard that your clients can access whenever they want to get a real-time window into the status of every leave within their organization.
This dashboard is like the leave data holy grail for your clients (oh yes, it’s exportable). From here they not only get up-to-date information on every leave, but they can also drill down into specific employee leaves and track their step-completion progress as well.
The last major headache we’ll touch on (oh yes, there’s more) is payroll. Tilt automates payroll calculations so no matter if employees are receiving pay from your client, an STD provider, a state benefit, or some combination of all 3, Tilt breaks down every employee’s pay information in detail so the employee knows exactly how much they’re receiving, and payroll knows exactly how much they’re paying out.
The risk of over (or under) payment when manually calculating leave of absence pay is tremendous, but we’ve gone ahead and made that easy too. And if a leave of absence should have a change mid-pay period (say a leave end date changes), our system will pick that up and automatically adjust the following pay period accordingly.
From process automation to compliance confidence, Tilt is the one tool your clients will ever need when it comes to the successful and empathetic support of a leave. Tilt’s unique approach to leave management means our solution is completely scalable as your client’s organization grows.
When your clients choose Tilt, they’ll quite literally never understand how they were able to manage leaves the old-fashioned way. And fortunately for them, and the employees they love to support, they’ll never have to.
Tilt is leading the charge in all things leave of absence management through easy-to-use tech and human touch. Since 2017, our proprietary platform and Empathy Warriors have been helping customers make leave not suck by eliminating administrative burdens, keeping companies compliant, and providing a truly positive and supportive leave of absence experience for their people.
© 2022 Tilt