Theoretically, the simple promise of technology is to meet a human need or solve a human problem. Of course, as many of us experience daily, when the theory of technology’s promise gets put into practice results may vary wildly. In some instances, technology can be found to be the source of both human needs and problems.
While the intended and unintended ripple effects of technology on the world are well beyond the scope of this humble blog, there is something to be gleaned from approaching technology with a healthy understanding that choosing the wrong technology to meet your human need or solve your human problem can have adverse consequences.
To put this in more practical terms, how many of us have used software at work that promised to solve a specific operational pain point only for it to not deliver on its promise and in some cases make things worse?
If you raised your hand on that question, we feel you (but we can’t see you so you can put your hand down now).
As Leave of Absence experts Tilt knows just how important it is to get leave of absence management right, and how having the wrong technology at your disposal to try to meet the needs of you and your people puts you at a tremendous disadvantage to be successful in this quest.
As Tilt’s COO Kait Feeney puts it, “You can’t rely on ‘Leave it to Beaver’ solutions when we’re living in a ‘Modern Family’ world.”
How to Choose the Right Leave of Absence Software
Based on the very broad definition stated at the top, the right leave of absence software should meet a human need or solve a human problem, right? Well in the case of leave management software, it should really do both.
It should solve the human need for an automated, compliant, and holistic approach to LOA administration for HR, and solve the human problem of employees enduring poor leave experiences when life’s biggest moments happen.
LOA Software that doesn’t fully address these needs leaves HR and People Ops teams in the uncomfortable position of relying on technology that isn’t delivering on its promise, and in some cases making an already tricky situation worse.
Tilt solves your biggest administrative headache by delivering a seamless LOA experience to your employees while automating and tracking the entire journey end-to-end. The human aspect of a leave of absence is a hard enough experience, it’s time a solution came along that actually delivered on its promise to make leaves not suck.
What Does End-to-End LOA Support Look Like?
Tilt’s approach to end-to-end LOA support means from the moment an employee requests a leave of absence to the time they’ve been successfully reintegrated back into the fold, your employees are guided empathetically through their tricky and sometimes tumultuous leave of absence experience.
Tilt is your solution for a consistently administered, compliant, and human LOA experience. Tilt removes ineffective and inefficient spreadsheets, provides 1-1 support for your people, and provides a simple-to-follow, step-by-step roadmap to a successful leave.
Tilt’s end-to-end support for employees starts when a leave request is entered into Tilt. Our platform pulls in information directly from your HRIS to build your employees’ personalized leave plans so all you have to do when a request comes in is kick back and relax.
As Chelsea Leppo, HR Generalist at Sauce Labs puts it, “Our confidence is sky high that we don’t have to worry about the leave process at all because we know Tilt is handling it.”
Your employees can be confident too, because while our software spells out every step they need to take along their LOA path, our Leave Success Managers are at the ready to support them should they have any need (we’ll even get on the phone with your carrier or state departments to clear a potential roadblock) and send reminders for upcoming deadlines.
“I just have to give major kudos to Sabrina (LSM),” says Chelsea. “The level of support Sabrina has provided to our employees has been amazing. I appreciate her customer focus, especially in her quick responses; both to me and our Saucers Sabrina has completely exceeded expectations!“
While our software and Empathy Warriors (a lil’ nickname for our LSMs) cover the various and evolving needs of your employees throughout a leave journey, you have needs too. From FMLA tracking to secure file storage to payroll, Tilt’s technology automates your LOA management process end-to-end while giving you a window into all aspects of every leave so you have one platform to go to for all leave information in real time.
Within the HR dashboard, you’ll have access to all elements of each leave within your organization (and yes, the data is exportable) so you can see payroll details, file upload status, and check the progress of your employees as they continue through the steps of their leave plan.
All you have to do to access all this information is…well…nothing. By pulling in the latest data from your HRIS and responding in real time to any mid-leave adjustments that may occur, our software keeps you in the know while freeing up your precious time to focus on literally anything else.
Tilt also keeps your employees’ managers in the loop as well, giving them their own dashboard that educates them on the details of their direct report’s leave of absence and provides tips on what they can and can’t say to employees, as well as guidance for a smooth reintegration back to the team.
True end-to-end support can’t be achieved if managers are left out of the process entirely. Tilt knows managers are two things:
- Managers are busy
- Managers are not leave of absence experts.
With our manager dashboard, Tilt makes it easy for managers to stay updated on the status of their direct report’s leave of absence. With this level of visibility, managers have the information needed to shift their workforce planning as necessary, maximizing their departmental output and reducing the potential for burnout.
It also helps ensure that when an employee returns from a leave of absence, they’re provided a soft landing with a plan for reintegration success. That’s true end-to-end support.
Can Leave of Absence Software Keep Me Compliant?
The right software can. The wrong software could seemingly be making your life easy, only to expose your organization to potentially costly risks.
Tilt’s approach to keeping you compliant goes beyond the accurate tracking and storage of leave data. Our in-house team of leave law experts ensures that you and your employees are always in a position to act in accordance with the latest laws and regulations.
No matter the leave type and no matter the state, Tilt has you covered for all leave of absence potentialities.
Tilt also factors in the scaling of your leave requests. For example, if your solution promises to submit paperwork for state benefits on behalf of your employees, for example, you’re removing the employee from the equation and run the risk of duplicate submissions, clerical errors, and relying on human bandwidth outside of your organization to submit vital (and sensitive) paperwork.
In other words, if your leave requests spike, or rise over time, if you’re relying on a 3rd party to file paperwork on behalf of your people, you’re relying on a manual process and losing visibility into that process.
Tilt empowers your people to submit paperwork by walking them through everything they need to do not only because it’s the most compliant approach to leave administration, but also because it reduces the risk of delays at the hands of humans outside of your organization, eliminates glaring process blind spots, and scales as easily as your leaves do.
Tilt Makes The Leave Journey Easy
Tilt’s technology quite simply delivers on its promise to create an easy LOA management experience for HR and a supported LOA journey for your people. Through automation and humanization, Tilt provides end-to-end leave support in a way that actually meets you human needs and solves your human problems.
No more relying on tech that causes more issues than it resolves. No more manual processes clunking up your workflow and exposing you to risk.
With Tilt’s Leave of Absence software, you can bring your leave management dreams to reality. No more administrative nightmares, no more payroll overpayments, no more missed deadlines, no more poor leave experiences.
Get Tilt and give leave some love.
About Tilt
Tilt is leading the charge in all things leave of absence management through easy-to-use tech and human touch. Since 2017, our proprietary platform and Empathy Warriors have been helping customers make leave not suck by eliminating administrative burdens, keeping companies compliant, and providing a truly positive and supportive leave of absence experience for their people.
