While technological automation aims to make our human lives easier, it’s imperative that it not do so at the expense of our humanity. As employees, there perhaps isn’t a more impactful time for this to be true than when life calls unexpectedly and it expects you to put work on pause to answer. That’s why we believe a leave of absence should never be a strictly transactional experience.
Tilt is first and foremost a tech company. We understand that a leave of absence requires many administrative tasks that are a nightmare to keep track of, so our platform removes those burdens for people teams. We pour our beating hearts into every element of our platform’s design because we know at the other end is a real human going through something really human.
We also understand that in order to truly provide a human experience we had to look beyond the tech. Our Leave Success Managers (AKA LSMs, AKA Empathy Warriors) act as Tilt’s open hearts and open hands, there to guide your employees through any and every step of their leave journey to provide that piece of mind that your most important people aren’t in it alone.
Tech with a human touch
In order for a leave management solution to be both effective and human, it needs to factor in all the humans who are impacted by the obstacles the old way of managing a leave of absence presented. We knew we had to not only mitigate HR’s LOA SOSs, but also factor in what mattered to the employees themselves, their managers, or payroll. Anything else and we knew our solution would miss the mark.
Tips to help educate managers on acceptable behavior and communication, as well as ensure they have accurate knowledge about the leave their employee is about to take.
An easy-to-navigate dashboard so HR has a single source of truth to monitor all leaves, no matter the state, no matter the leave type.
We even help visualize the leave so employees and HR know exactly where the is at any time for any given state or federal program.
No feature goes into our tech without the human heart in mind. When life gets hard, we’re here to make leave easy for all humans.
Expert support with a pulse
We’ve been in the leave management game long enough to know that when humans make a plan, the universe laughs. As an employee going on leave, it’s impossible to be prepared for every situation that may arise during the leave journey.
This is why our living, breathing LSMs wake up every morning, and some of the experiences your employees go through can be uncomfortable to talk about. But they’re important to talk about because when these moments happen is when you need to be the most human for your people.
When a parental leave turns into a miscarriage leave, or a bereavement leave, you need to know that you have kind, empathetic and knowledgable support to not only get them through navigating a change in plans under the worst circumstances, but to support them as a human. To have access to someone with not just the calendar capacity, but the heart capacity as well.
When an employee gets paired with one of our Empathy Warriors, it’s a bond they rarely forget. It means support when they need it most. Perhaps most importantly, it’s giving leave some love
About Tilt
Tilt is leading the charge in all things leave of absence management through easy-to-use tech and human touch. Since 2017, our proprietary platform and Empathy Warriors have been helping customers make leave not suck by eliminating administrative burdens, keeping companies compliant, and providing a truly positive and supportive leave of absence experience for their people.